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Mon Nov 9 2026 01:47:09 IST
Bugzilla would like to put a random quip here, but no one has entered any.
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Status:
UNCONFIRMED, CONFIRMED, HOLD, REJECTED, DEFERRED, UNABLE TO REPRODUCE, IN_PROGRESS, RE-OPEN, WIDGETS ISSUE, CLOSED, LEGACY, EXPIRED
Component:
Chat Widget
Product:
CheckMark Chatbot
25 bugs found.
ID
Product
Comp
Assignee
▲
Status
▲
Resolution
Summary
Changed
20808
CheckMar
Chat Wid
mabuzar
HOLD
---
The AI chatbot is displaying responses with emojis(e.g., ????, ????) and also provides answers even when they are not expected or relevant.
2026-10-26
20756
CheckMar
Chat Wid
mabuzar
HOLD
---
The chatbot takes a long time to respond during the first interaction
2026-10-26
20801
CheckMar
Chat Wid
mabuzar
HOLD
---
Submitted chat rating is not displayed in CRM
2026-08-24
21153
CheckMar
Chat Wid
mabuzar
REJE
---
Chatbot Limits Users to 11 Questions Per Session
2026-09-02
21189
CheckMar
Chat Wid
cnaresh
REJE
---
Chat History and Chatbot History are not displaying the latest chatbot and customer details correctly
2026-09-23
21185
CheckMar
Chat Wid
mabuzar
CLOS
---
Add New Ticket Details Cannot Be Submitted With or Without Login
2026-08-28
21200
CheckMar
Chat Wid
mabuzar
CLOS
---
AI Chatbot Incomplete Responses for Document-Related Queries in different/random ways.
2026-09-07
21157
CheckMar
Chat Wid
bnandhini
CLOS
---
Mandatory Field Indicators and Help Button Issues in AI Chatbot
2026-09-25
21362
CheckMar
Chat Wid
bnandhini
CLOS
---
Update Portal URL Redirects to 404 Error Page
2026-10-09
20749
CheckMar
Chat Wid
mabuzar
CLOS
---
Chatbot input field accepts unlimited characters on the website.
2026-08-18
20758
CheckMar
Chat Wid
mabuzar
CLOS
---
Chatbot is displayed on the Shopping Cart page
2026-08-03
20786
CheckMar
Chat Wid
mabuzar
CLOS
---
The Mark chatbot should be visible and accessible on every page of the website.
2026-08-25
20816
CheckMar
Chat Wid
mabuzar
CLOS
---
Chatbot does not display an idle prompt after user enters a message and remains inactive
2026-08-17
20834
CheckMar
Chat Wid
mabuzar
CLOS
---
Chat history is not cleared after switching accounts or logging out
2026-08-18
20836
CheckMar
Chat Wid
mabuzar
CLOS
---
Voice recording popup shifts downward when the voice button is clicked repeatedly.
2026-08-25
21149
CheckMar
Chat Wid
mabuzar
CLOS
---
AI chatbot incorrectly restricts initial conversation to CheckMark 1095
2026-09-04
21155
CheckMar
Chat Wid
mabuzar
CLOS
---
Message Field Cursor Not Automatically Focused
2026-09-07
21162
CheckMar
Chat Wid
mabuzar
CLOS
---
Support Email Navigation Opens Blank Untitled Page and New Visitor Form Headers Have Low Visibility
2026-09-04
21163
CheckMar
Chat Wid
mabuzar
CLOS
---
Knowledge Base and Support Ticket Links Missing from Session Timeout Message
2026-09-04
21196
CheckMar
Chat Wid
mabuzar
CLOS
---
Session Expiration Message Appears While Chatbot Is Active
2026-09-04
21208
CheckMar
Chat Wid
mabuzar
CLOS
---
Incorrect validation message displayed when all required fields are left blank
2026-09-04
22053
CheckMar
Chat Wid
mabuzar
CLOS
---
Mark AI Chatbot Window Remains Open While Navigating the Website
Wed 13:00
22060
CheckMar
Chat Wid
Mquadeer
CLOS
---
Online 1095 and Online 1099 Applications Not Displayed in Support Ticket Products After Purchase
Fri 19:00
20827
CheckMar
Chat Wid
mabuzar
CLOS
---
AI chatbot responds to irrelevant or unrelated queries instead of indicating the question is out of scope.
2026-08-17
21202
CheckMar
Chat Wid
mabuzar
CLOS
---
Enter Key Does Not Trigger the Verify & Continue Button in Create Support Ticket Steps to Reproduce
2026-09-07
25 bugs found.
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File a new bug in the "Chat Widget" component of the "CheckMark Chatbot" product