Bug List

Status: UNCONFIRMED, CONFIRMED, HOLD, REJECTED, DEFERRED, UNABLE TO REPRODUCE, IN_PROGRESS, RE-OPEN, WIDGETS ISSUE, CLOSED, LEGACY, EXPIRED
Component: Chat Widget
Product: CheckMark Chatbot

ID	Product	Comp	Assignee▲	Status▲	Resolution	Summary	Changed
20808	CheckMar	Chat Wid	mabuzar	CONF	---	The AI chatbot is displaying responses with emojis(e.g., ????, ????) and also provides answers even when they are not expected or relevant.	Fri 18:48
20756	CheckMar	Chat Wid	mabuzar	CONF	---	The chatbot takes a long time to respond during the first interaction	2026-08-03
20786	CheckMar	Chat Wid	mabuzar	CONF	---	The Mark chatbot should be visible and accessible on every page of the website.	Mon 18:28
20801	CheckMar	Chat Wid	mabuzar	CONF	---	Submitted chat rating is not displayed in CRM	Wed 13:03
20836	CheckMar	Chat Wid	mabuzar	CONF	---	Voice recording popup shifts downward when the voice button is clicked repeatedly.	Thu 13:29
20827	CheckMar	Chat Wid	mabuzar	CONF	---	AI chatbot responds to irrelevant or unrelated queries instead of indicating the question is out of scope.	Thu 11:05
20816	CheckMar	Chat Wid	mabuzar	REJE	---	Chatbot does not display an idle prompt after user enters a message and remains inactive	Thu 10:42
20758	CheckMar	Chat Wid	mabuzar	CLOS	---	Chatbot is displayed on the Shopping Cart page	Mon 11:52

8 bugs found.