Bug 20801 - Submitted chat rating is not displayed in CRM
Summary: Submitted chat rating is not displayed in CRM
Status: HOLD
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Chat Widget (show other bugs)
Version: Build-01
Hardware: Cloud Browser - Chrome
: Medium Medium
Target Milestone: ---
Assignee: Abuzar Mohammed
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-05 13:03 IST by Quadeer
Modified: 2026-08-24 17:42 IST (History)
1 user (show)

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Description Quadeer 2026-08-05 13:03:08 IST
After a customer submits a chat rating, the rating is not displayed in the CRM, although the corresponding chat history is available.

Screenshot;https://prnt.sc/s_0NZeynlD2s
Comment 1 Abuzar Mohammed 2026-08-24 17:42:16 IST
This has been excluded from the crm side for now