Bug 21155 - Message Field Cursor Not Automatically Focused
Summary: Message Field Cursor Not Automatically Focused
Status: CLOSED
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Chat Widget (show other bugs)
Version: Build-04
Hardware: Cloud Browser - Chrome
: Medium Minor
Target Milestone: ---
Assignee: Abuzar Mohammed
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-25 17:09 IST by Nandhini
Modified: 2026-09-07 19:04 IST (History)
1 user (show)

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Description Nandhini 2026-08-25 17:09:32 IST 
Open the CheckMark AI Assistant.
Enter and send a message.
Observe the message field to enter the next message.

Issue:
After sending a message, the cursor is not automatically focused in the message field. The user must manually click the message field every time before entering the next message.
Screen rec:
https://drive.google.com/file/d/1n-dwviMJTtgw4a0rVgf2DPmTUDVZjL-c/view?usp=sharing
Screenshot: https://prnt.sc/D5fYPHNR6hPY
Comment 1 Abuzar Mohammed 2026-08-27 17:46:58 IST 
Yeah, autofocus is not recommended in chatbots. Also its not something big of a problem for users.
Comment 2 Nandhini 2026-09-04 19:17:29 IST 
This issue affects the customer experience. Customers often send multiple messages, and having to manually click the message field after every message is inconvenient and interrupts the chat flow. The cursor should automatically return to the message field after each message is sent.
Comment 3 Abuzar Mohammed 2026-09-07 15:53:50 IST 
FIXED
Comment 4 Nandhini 2026-09-07 19:04:14 IST 
Verified now, it is working as expected
https://prnt.sc/ZLsXneIlyPOY