Bug 22071 - [Email for Recipients]-When sending emails to multiple recipients, only the first recipient receives the email, while the remaining recipients do not receive it.
Summary: [Email for Recipients]-When sending emails to multiple recipients, only the f...
Status: CLOSED
Alias: None
Product: US Cloud Integration(PR,1095 & 1099)
Classification: Unclassified
Component: 1099 - Recipient forms (show other bugs)
Version: Build 21
Hardware: MAC Browser - Chrome
: High Major
Target Milestone: ---
Assignee: Mehmood
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-10-30 12:22 IST by Rajasri
Modified: 2026-11-05 18:14 IST (History)
4 users (show)

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Description Rajasri 2026-10-30 12:22:28 IST
[Email for Recipients]-When sending emails to multiple recipients, only the first recipient receives the email, while the remaining recipients do not receive it.

Screen recorder:-https://drive.google.com/file/d/1iWfAOh3a5WcsayrK_Y2aNKptbnzsn_5R/view?usp=sharing

#2. The "Unable to Email Recipients" pop-up is not displayed properly. It should show in the desktop application.

Screenshot:-https://drive.google.com/file/d/1uTUxDwqoryhTgr2DyWZmHNjU1IijqYsQ/view?usp=sharing

#3. When an invalid email address is entered and we click on Email for Recipients, an error message is displayed, but the message is unclear and does not provide meaningful information. It should display an appropriate error message indicating that the email address is invalid.

Screenshot;-https://drive.google.com/file/d/1BEu2isnGue3kIq7csk6A2HYhVBux4viq/view?usp=sharing

Desktop screenshot for reference: https://prnt.sc/Sg_e0wImQkR2

Suggestion: Display a meaningful error message, such as:

"Couldn't send the email because the provided email address is invalid."

Alternatively, please discuss with the PS Team and finalise the appropriate error message.
Comment 1 NMallika@checkmark.in 2026-11-05 16:40:09 IST
Resolved,Available in next build.
Comment 2 Rajasri 2026-11-05 18:14:05 IST
#1 and #2 and #3 issues are working fine as expected.