Bug 21655 - [Customer Reports][Customer Statements – Activity Based] – Incorrect amount displayed in the Charged column after creating a refund check for a credit memo invoice.
Summary: [Customer Reports][Customer Statements – Activity Based] – Incorrect amount d...
Status: CONFIRMED
Alias: None
Product: ML DB 64-bit Mac 2027
Classification: Unclassified
Component: Customer Reports (show other bugs)
Version: 27.0.0 Ver-03
Hardware: MAC macOS Sequoia
: High Major
Target Milestone: ---
Assignee: pmyadav
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-09-22 14:42 IST by G.Shivasai
Modified: 2026-09-22 14:42 IST (History)
1 user (show)

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Description G.Shivasai 2026-09-22 14:42:24 IST 
After creating a refund check for a credit memo invoice, the Customer Statements – Activity Based report displays an incorrect amount in the Charged column. The amount shown does not correspond to the respective credit memo invoice amount.

STEPS:
=> Create a Credit Memo Invoice in CI Screen & Save.
=> Create a Refund Check for the Invoice in CP Screen.
=> Generate the Customer Statements Activity Based Report with selection of that customer.
=> Observe the Amount charged for that customer in charges column. It displays an incorrect amount which is not correspond to the respective credit memo invoice amount.

Screen Record:
https://drive.google.com/file/d/1zpe-eYWm0hFwjPpbCh7_ZDgeaqIoE7te/view?usp=sharing

Screenshot:
https://prnt.sc/S7-BEA55emIQ

DB:
https://drive.google.com/file/d/1ayNae-DhXIalUDbxIlTkmwxOgDwtadBP/view?usp=sharing

NOTE:This issue exists in 14.0.25 & 26.0.4 Version-04 Applications too.