Bug 21602 - [Customer Reports][Customer Statements-Open Invoices] - Customer's with no open invoices are displaying in the text file with zero balance amounts.
Summary: [Customer Reports][Customer Statements-Open Invoices] - Customer's with no op...
Status: CONFIRMED
Alias: None
Product: ML DB 64-bit Mac 2027
Classification: Unclassified
Component: Customer Reports (show other bugs)
Version: 27.0.0 Ver-03
Hardware: MAC macOS Sequoia
: Low Minor
Target Milestone: ---
Assignee: pmyadav
QA Contact:
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Keywords:
Depends on:
Blocks:
 
Reported: 2026-09-18 17:18 IST by G.Shivasai
Modified: 2026-09-18 17:18 IST (History)
1 user (show)

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Description G.Shivasai 2026-09-18 17:18:21 IST 
[Customer Reports][Customer Statements-Open Invoices] - Customer's with no open invoices are displaying in the text file with zero balance amounts.

STEPS:
=> Create 5 Customers
=> Create few Invoices using 2 customers. for other customers dont create it.
=> Open Customer Reports => Customer Statements-Open Invoices => Set the cutoff date upto where the transactions are created and generate the text file.
=> In the text file its showing customers with zero balance amounts but they don't have any open invoices associated with them.

NOTE:This issue exists in 14.0.25 & 26.0.4 Version-04 Applications too.

Screenshot:
https://prnt.sc/jbWAbnNy0FLo