Bug 21555 - Dashboard – “Failed to generate PDF” when emailing recipient information
Summary: Dashboard – “Failed to generate PDF” when emailing recipient information
Status: CLOSED
Alias: None
Product: 1099 32-bit Win - 2026
Classification: Unclassified
Component: Dashboard (show other bugs)
Version: 26.0.0 Ver-06
Hardware: Windows Windows 10 Pro
: Medium Medium
Target Milestone: 26.0.0
Assignee: Swathi
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Reported: 2026-09-15 15:54 IST by Swathi
Modified: 2026-09-16 16:45 IST (History)
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Description Swathi 2026-09-15 15:54:09 IST 
Dashboard – “Failed to generate PDF”  when emailing recipient information

In the Dashboard, when we select all forms, click on any recipient, and select Email for the recipient from the File menu, the Email Recipient Info popup is displayed. After clicking OK on the popup, another popup appears with the message "Failed to generate PDF."

Screen record:-
https://drive.google.com/file/d/1Xw5AOrqA8VudkVVzpTCHy7b2f5KDSqan/view?usp=sharing
Comment 1 Kamal 2026-09-15 16:20:16 IST 
fixed available for version 06.
Comment 2 Rajasri 2026-09-16 16:45:05 IST 
Working fine as expected.