Bug 20823 - Voice ticket submission takes too long to process after recording.
Summary: Voice ticket submission takes too long to process after recording.
Status: CONFIRMED
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Voice Ticket (show other bugs)
Version: Build-01
Hardware: Cloud Browser - Chrome
: Medium Medium
Assignee: Abuzar Mohammed
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-05 18:29 IST by Quadeer
Modified: 2026-08-05 18:29 IST (History)
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Description Quadeer 2026-08-05 18:29:25 IST 
After the user finishes recording a voice message and automatically submits it, the AI assistant takes an unusually long time to process and create the support ticket. During this period, the assistant remains in a loading state, causing a noticeable delay in receiving a response.

Screen Record:https://drive.google.com/file/d/1VY4g-VjP8nWUG34wtOGSrav_SHdRpRtx/view?usp=sharing