Bug 20820 - Display a "No Products Found" message or a "Purchase Product" prompt immediately for accounts without products.
Summary: Display a "No Products Found" message or a "Purchase Product" prompt immediat...
Status: RESOLVED FIXED
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Voice Ticket (show other bugs)
Version: Build-01
Hardware: Cloud Browser - Chrome
: High Major
Assignee: Abuzar Mohammed
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-05 17:35 IST by Quadeer
Modified: 2026-08-07 15:02 IST (History)
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Description Quadeer 2026-08-05 17:35:33 IST 
When the user has no products associated with their account, the application should display the "No products found on your account" message immediately after the account is identified. Currently, this message is shown only after the user interacts with the voice assistant and completes the voice prompt.

Steps to Reproduce:

Log in with an account that has no products.
Open the AI assistant.
Observe the initial assistant response.
Use the voice assistant and complete the interaction.

Screen Record:https://drive.google.com/file/d/1GxB0tpHSnUx6mwvXTIaifIIJTyu6178X/view?usp=sharing
Comment 1 Abuzar Mohammed 2026-08-07 15:02:36 IST 
fixed