Bug 20798 - Guest Support Ticket form accepts invalid input in Name and Phone Number fields and allows ticket submission
Summary: Guest Support Ticket form accepts invalid input in Name and Phone Number fiel...
Status: RESOLVED FIXED
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Support Ticket creation (show other bugs)
Version: Build-01
Hardware: Cloud Browser - Chrome
: Low Minor
Assignee: Abuzar Mohammed
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-05 12:42 IST by Quadeer
Modified: 2026-08-07 15:01 IST (History)
2 users (show)


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Description Quadeer 2026-08-05 12:42:24 IST 
The Guest Support Ticket form does not validate the Name and Phone Number fields correctly. The form accepts numeric values in the Name field and alphabetic characters in the Phone Number field. Despite the invalid inputs, the ticket is successfully submitted.


Screenshot:https://drive.google.com/file/d/1wGxVjyKL1m21sRkVWvxO0-fiZwASh6x9/view?usp=sharing
Comment 1 Abuzar Mohammed 2026-08-07 15:01:50 IST 
fixed