Bug 20789 - Support Ticket form fields do not enforce input validation or maximum character limits
Summary: Support Ticket form fields do not enforce input validation or maximum charact...
Status: RESOLVED FIXED
Alias: None
Product: CheckMark Chatbot
Classification: Unclassified
Component: Support Ticket creation (show other bugs)
Version: Build-01
Hardware: Cloud Browser - Chrome
: Medium Medium
Assignee: Abuzar Mohammed
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-08-04 15:00 IST by Quadeer
Modified: 2026-08-07 15:00 IST (History)
1 user (show)


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Description Quadeer 2026-08-04 15:00:25 IST 
The Support Ticket form allows users to enter unrestricted input in text fields (such as Name, Company Name, Subject, and Description) without enforcing maximum character limits or proper input validation. Excessively long values can be entered, which may affect the form layout, data handling, or overall user experience.

Screenshot1:https://prnt.sc/xe7cLpchGaEU
Screenshot2:https://prnt.sc/K3E8Vh_lvw-z
Comment 1 Abuzar Mohammed 2026-08-07 15:00:45 IST 
fixed