20081 – [ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.

Bug 20081 - [ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.

Summary: [ML,1099 and 1095]-The mailing labels preview is showing in the disable mode ...

Status:	RE-OPEN

Alias:	None

Product:	US Online ERP (Payroll, ML, 1099, 1095)
Classification:	Unclassified
Component:	Payroll, ML, 1099, 1095 (show other bugs)
Version:	Build-03
Hardware:	Cloud Browser - Chrome

Importance:	High Major
Target Milestone:	---
Assignee:	Naresh
QA Contact:

URL:
Keywords:

Depends on:
Blocks:

Reported:	2026-07-03 18:18 IST by Rajasri
Modified:	2026-11-06 15:32 IST (History)
CC List:	0 users

See Also:

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Description Rajasri 2026-07-03 18:18:05 IST

[ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.

Screen recorder:-https://drive.google.com/file/d/1fsm0xuh_z8dUGivGdqpioOii6EFBO1pK/view?usp=sharing

Comment 1 Deepika 2026-07-24 18:44:59 IST

resolved, available in next build.

Comment 2 saikumar 2026-10-14 15:08:55 IST

Still, the issue was there.

Screenrecord:
https://drive.google.com/file/d/11IwpDskw-S5lJWuH7gFB4nXsfBl7axEV/view?usp=sharing

Comment 3 tbharath 2026-11-04 14:34:23 IST

resolved, available in next build.

Comment 4 Quadeer 2026-11-06 15:32:37 IST

The functionality works correctly when recipients are available. However, when no recipients are available, an error occurs.

Screenshot:https://prnt.sc/efcZYWDeNI-X