Bug 19978 - [Canpay][Email Template] - The email template is incorrectly pulling and displaying the Billing Address in the Shipping Address field.
Summary: [Canpay][Email Template] - The email template is incorrectly pulling and disp...
Status: CONFIRMED
Alias: None
Product: Canada Cloud Payroll
Classification: Unclassified
Component: Canpay-Multiple Companies (show other bugs)
Version: 2026 Changes
Hardware: Cloud Browser - Chrome
: High Major
Assignee: Subhani
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-06-23 14:56 IST by G.Shivasai
Modified: 2026-06-23 14:56 IST (History)
1 user (show)


Attachments
Screenshot of the Email Template & Shipping Address. (190.77 KB, image/png)
2026-06-23 14:56 IST, G.Shivasai 		Details
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Description G.Shivasai 2026-06-23 14:56:33 IST 
Created attachment 3419 [details]
Screenshot of the Email Template & Shipping Address.

In Email Template Shipping Address is showing as Billing Address. Even the specific shipping address is entered at the time of payment made to the employee check in the application.

Steps to Reproduce:
=> A user enters a specific, distinct shipping address during an employee check payment.
=> The payment transaction completes successfully.
=> The generated confirmation email displays the billing address under the shipping address header.

Expected Behavior:
The email should display the specific shipping address entered by the user at the time of payment.