Bug 21655

Summary: [Customer Reports][Customer Statements – Activity Based] – Incorrect amount displayed in the Charged column after creating a refund check for a credit memo invoice.
Product: ML DB 64-bit Mac 2027 Reporter: G.Shivasai <gshiva>
Component: Customer ReportsAssignee: pmyadav <pmyadav>
Status: CONFIRMED --- QA Contact:
Severity: Major    
Priority: High CC: btadepalli
Version: 27.0.0 Ver-03   
Target Milestone: ---   
Hardware: MAC   
OS: macOS Sequoia   

Description G.Shivasai 2026-09-22 14:42:24 IST 
After creating a refund check for a credit memo invoice, the Customer Statements – Activity Based report displays an incorrect amount in the Charged column. The amount shown does not correspond to the respective credit memo invoice amount.

STEPS:
=> Create a Credit Memo Invoice in CI Screen & Save.
=> Create a Refund Check for the Invoice in CP Screen.
=> Generate the Customer Statements Activity Based Report with selection of that customer.
=> Observe the Amount charged for that customer in charges column. It displays an incorrect amount which is not correspond to the respective credit memo invoice amount.

Screen Record:
https://drive.google.com/file/d/1zpe-eYWm0hFwjPpbCh7_ZDgeaqIoE7te/view?usp=sharing

Screenshot:
https://prnt.sc/S7-BEA55emIQ

DB:
https://drive.google.com/file/d/1ayNae-DhXIalUDbxIlTkmwxOgDwtadBP/view?usp=sharing

NOTE:This issue exists in 14.0.25 & 26.0.4 Version-04 Applications too.