Bug 21602

Summary: [Customer Reports][Customer Statements-Open Invoices] - Customer's with no open invoices are displaying in the text file with zero balance amounts.
Product: ML DB 64-bit Mac 2027 Reporter: G.Shivasai <gshiva>
Component: Customer ReportsAssignee: pmyadav <pmyadav>
Status: CONFIRMED --- QA Contact:
Severity: Minor    
Priority: Low CC: btadepalli
Version: 27.0.0 Ver-03   
Target Milestone: ---   
Hardware: MAC   
OS: macOS Sequoia   

Description G.Shivasai 2026-09-18 17:18:21 IST 
[Customer Reports][Customer Statements-Open Invoices] - Customer's with no open invoices are displaying in the text file with zero balance amounts.

STEPS:
=> Create 5 Customers
=> Create few Invoices using 2 customers. for other customers dont create it.
=> Open Customer Reports => Customer Statements-Open Invoices => Set the cutoff date upto where the transactions are created and generate the text file.
=> In the text file its showing customers with zero balance amounts but they don't have any open invoices associated with them.

NOTE:This issue exists in 14.0.25 & 26.0.4 Version-04 Applications too.

Screenshot:
https://prnt.sc/jbWAbnNy0FLo