Bug 20823

Summary:	Voice ticket submission takes too long to process after recording.
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Voice Ticket	Assignee:	Abuzar Mohammed <mabuzar>
Status:	CONFIRMED ---
Severity:	Medium
Priority:	Medium
Version:	Build-01
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-05 18:29:25 IST

After the user finishes recording a voice message and automatically submits it, the AI assistant takes an unusually long time to process and create the support ticket. During this period, the assistant remains in a loading state, causing a noticeable delay in receiving a response.

Screen Record:https://drive.google.com/file/d/1VY4g-VjP8nWUG34wtOGSrav_SHdRpRtx/view?usp=sharing