Bug 20820

Summary:	Display a "No Products Found" message or a "Purchase Product" prompt immediately for accounts without products.
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Voice Ticket	Assignee:	Abuzar Mohammed <mabuzar>
Status:	RESOLVED FIXED
Severity:	Major
Priority:	High
Version:	Build-01
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-05 17:35:33 IST

When the user has no products associated with their account, the application should display the "No products found on your account" message immediately after the account is identified. Currently, this message is shown only after the user interacts with the voice assistant and completes the voice prompt.

Steps to Reproduce:

Log in with an account that has no products.
Open the AI assistant.
Observe the initial assistant response.
Use the voice assistant and complete the interaction.

Screen Record:https://drive.google.com/file/d/1GxB0tpHSnUx6mwvXTIaifIIJTyu6178X/view?usp=sharing

Comment 1 Abuzar Mohammed 2026-08-07 15:02:36 IST

fixed