Bug 20801

Summary: Submitted chat rating is not displayed in CRM
Product: CheckMark Chatbot Reporter: Quadeer <Mquadeer>
Component: Chat WidgetAssignee: Abuzar Mohammed <mabuzar>
Status: CONFIRMED ---    
Severity: Medium CC: mabuzar
Priority: Medium    
Version: Build-01   
Hardware: Cloud   
OS: Browser - Chrome   

Description Quadeer 2026-08-05 13:03:08 IST
After a customer submits a chat rating, the rating is not displayed in the CRM, although the corresponding chat history is available.

Screenshot;https://prnt.sc/s_0NZeynlD2s