Bug 20801

Summary:	Submitted chat rating is not displayed in CRM
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Chat Widget	Assignee:	Abuzar Mohammed <mabuzar>
Status:	HOLD ---	QA Contact:
Severity:	Medium
Priority:	Medium	CC:	mabuzar
Version:	Build-01
Target Milestone:	---
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-05 13:03:08 IST

After a customer submits a chat rating, the rating is not displayed in the CRM, although the corresponding chat history is available.

Screenshot;https://prnt.sc/s_0NZeynlD2s

Comment 1 Abuzar Mohammed 2026-08-24 17:42:16 IST

This has been excluded from the crm side for now