Bug 20798

Summary:	Guest Support Ticket form accepts invalid input in Name and Phone Number fields and allows ticket submission
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Support Ticket creation	Assignee:	Abuzar Mohammed <mabuzar>
Status:	RESOLVED FIXED
Severity:	Minor	CC:	btadepalli, srtadepalli
Priority:	Low
Version:	Build-01
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-05 12:42:24 IST

The Guest Support Ticket form does not validate the Name and Phone Number fields correctly. The form accepts numeric values in the Name field and alphabetic characters in the Phone Number field. Despite the invalid inputs, the ticket is successfully submitted.


Screenshot:https://drive.google.com/file/d/1wGxVjyKL1m21sRkVWvxO0-fiZwASh6x9/view?usp=sharing

Comment 1 Abuzar Mohammed 2026-08-07 15:01:50 IST

fixed