Bug 20789

Summary:	Support Ticket form fields do not enforce input validation or maximum character limits
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Support Ticket creation	Assignee:	Abuzar Mohammed <mabuzar>
Status:	RESOLVED FIXED
Severity:	Medium	CC:	btadepalli
Priority:	Medium
Version:	Build-01
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-04 15:00:25 IST

The Support Ticket form allows users to enter unrestricted input in text fields (such as Name, Company Name, Subject, and Description) without enforcing maximum character limits or proper input validation. Excessively long values can be entered, which may affect the form layout, data handling, or overall user experience.

Screenshot1:https://prnt.sc/xe7cLpchGaEU
Screenshot2:https://prnt.sc/K3E8Vh_lvw-z

Comment 1 Abuzar Mohammed 2026-08-07 15:00:45 IST

fixed