Bug 20081

Summary: [ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.
Product: US Online ERP (Payroll, ML, 1099, 1095) Reporter: Rajasri <brajasri>
Component: Payroll, ML, 1099, 1095Assignee: Naresh <cnaresh>
Status: RE-OPEN --- QA Contact:
Severity: Major    
Priority: High    
Version: Build-03   
Target Milestone: ---   
Hardware: Cloud   
OS: Browser - Chrome   

Description Rajasri 2026-07-03 18:18:05 IST 
[ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.

Screen recorder:-https://drive.google.com/file/d/1fsm0xuh_z8dUGivGdqpioOii6EFBO1pK/view?usp=sharing
Comment 1 Deepika 2026-07-24 18:44:59 IST 
resolved, available in next build.
Comment 2 saikumar 2026-10-14 15:08:55 IST 
Still, the issue was there.

Screenrecord:
https://drive.google.com/file/d/11IwpDskw-S5lJWuH7gFB4nXsfBl7axEV/view?usp=sharing
Comment 3 tbharath 2026-11-04 14:34:23 IST 
resolved, available in next build.
Comment 4 Quadeer 2026-11-06 15:32:37 IST 
The functionality works correctly when recipients are available. However, when no recipients are available, an error occurs.

Screenshot:https://prnt.sc/efcZYWDeNI-X