| Summary: | [Canpay][Email Template] - The email template is incorrectly pulling and displaying the Billing Address in the Shipping Address field. | ||
|---|---|---|---|
| Product: | Canada Cloud Payroll | Reporter: | G.Shivasai <gshiva> |
| Component: | Canpay-Multiple Companies | Assignee: | Subhani <subhani> |
| Status: | CONFIRMED --- | ||
| Severity: | Major | CC: | cnaresh |
| Priority: | High | ||
| Version: | 2026 Changes | ||
| Hardware: | Cloud | ||
| OS: | Browser - Chrome | ||
| Attachments: | Screenshot of the Email Template & Shipping Address. | ||
Created attachment 3419 [details] Screenshot of the Email Template & Shipping Address. In Email Template Shipping Address is showing as Billing Address. Even the specific shipping address is entered at the time of payment made to the employee check in the application. Steps to Reproduce: => A user enters a specific, distinct shipping address during an employee check payment. => The payment transaction completes successfully. => The generated confirmation email displays the billing address under the shipping address header. Expected Behavior: The email should display the specific shipping address entered by the user at the time of payment.