Bug 20836

Summary:	Voice recording popup shifts downward when the voice button is clicked repeatedly.
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Chat Widget	Assignee:	Abuzar Mohammed <mabuzar>
Status:	CLOSED ---	QA Contact:
Severity:	Medium
Priority:	Medium	CC:	mabuzar
Version:	Build-03
Target Milestone:	---
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-06 13:29:11 IST

When the user clicks the voice (microphone) button multiple times in quick succession, the voice recording popup unexpectedly moves downward instead of remaining fixed in its original position. This causes the popup to become misaligned within the chat window.

Screen Record:https://drive.google.com/file/d/1aa0ny6Cw9dCyqC5_9CssJs35dgwFEhLL/view?usp=sharing


Steps to Reproduce:

Open the chatbot.
Click the voice (microphone) button.
Repeatedly click the voice button multiple times in quick succession.
Observe the position of the voice recording popup.

Comment 1 Abuzar Mohammed 2026-08-10 12:00:38 IST

This is because of the test help button, Since that button will be removed eventually in the production this problem will not be happening.

Comment 2 Sreenivasa 2026-08-17 10:34:22 IST

Kindly provide what you are planning to be in the Production, the same replica build is needed for testing

Comment 3 Abuzar Mohammed 2026-08-20 15:06:04 IST

I have removed the test button sir. Now the build is as per production.

Comment 4 Nandhini 2026-08-25 14:39:40 IST

working as expected
https://prnt.sc/1y01OBXhtcm2