Bug 20817

Summary: Voice ticket feature does not prompt users to sign in before microphone access
Product: CheckMark Chatbot Reporter: Quadeer <Mquadeer>
Component: Voice TicketAssignee: Abuzar Mohammed <mabuzar>
Status: RESOLVED FIXED    
Severity: Major    
Priority: High    
Version: Build-01   
Hardware: Cloud   
OS: Browser - Chrome   

Description Quadeer 2026-08-05 17:19:05 IST
When a user who is not signed in clicks the microphone icon to use the Voice Ticket feature, the chatbot starts the voice ticket workflow instead of prompting the user to sign in. The feature should require authentication before allowing access.

Steps to Reproduce:

Open the CheckMark AI chatbot without signing in.
Click the Microphone icon.
Observe the chatbot behavior.


Screen Record:https://drive.google.com/file/d/1av47e5_IehhyWLNhQzNwoWMXaVfWhOEH/view?usp=sharing
Comment 1 Abuzar Mohammed 2026-08-07 15:02:13 IST
fixed