Bug 20788

Summary:	Online Payroll application is not displayed in the Product dropdown after puchasing the application.
Product:	CheckMark Chatbot	Reporter:	Quadeer <Mquadeer>
Component:	Support Ticket creation	Assignee:	Abuzar Mohammed <mabuzar>
Status:	CONFIRMED ---
Severity:	Major	CC:	btadepalli, srtadepalli
Priority:	High
Version:	Build-01
Hardware:	Cloud
OS:	Browser - Chrome

Description Quadeer 2026-08-04 11:12:12 IST

The Online Payroll application is not available in the Product dropdown while creating a support ticket.

I registered the Online Payroll Trial version using the provided credentials, but the application does not appear in the product list. As a result, I am unable to select it and submit a support ticket for the Online Payroll Trial product.

Screenshot:https://prnt.sc/C4V1j0Zpm-_o