Bug 20756

Summary: The chatbot takes a long time to respond during the first interaction
Product: CheckMark Chatbot Reporter: Quadeer <Mquadeer>
Component: Chat WidgetAssignee: Abuzar Mohammed <mabuzar>
Status: HOLD --- QA Contact:
Severity: Medium    
Priority: Medium CC: mabuzar
Version: Build-02   
Target Milestone: ---   
Hardware: Cloud   
OS: Browser - Chrome   

Description Quadeer 2026-08-03 10:34:23 IST
The chatbot takes a long time to respond during the first interaction

Screen Record:https://drive.google.com/file/d/1F0VhhPMniGzDLvEk3VC4erZJD3flAykb/view?usp=sharing
Comment 1 Abuzar Mohammed 2026-08-11 16:30:19 IST
Yes, that's true because for every first query the vector store is created which takes few secs to form and retrieve the answer, for next query same vector store is used this is called lazy loading and it is actually good practice , hence not a bug but a deliberate.
Comment 2 Sreenivasa 2026-08-17 10:38:40 IST
Observed latency is very huge, and this is not a good practice to the customer side, kindly act on this reduce the latency