Bug 19448

Summary: [Account Balances] - Refund on Excess Payment Causes Out of Balance in Account Balances
Product: ML_DB 64-bit Mac Reporter: Swathi <kswathi>
Component: Account BalancesAssignee: Swathi <kswathi>
Status: CLOSED ---    
Severity: Major    
Priority: High    
Version: 2026-14.0.22 + 26.0.1 Ver 03   
Hardware: MAC   
OS: macOS Catalina   

Description Swathi 2026-05-04 12:14:11 IST 
[Account Balances] - Refund on Excess Payment Causes Out of Balance in Account Balances

Description:-
Create an invoice in the Customer Invoice screen and navigate to the Customer Payments screen. Make an excess payment for the created invoice and then process a refund for the excess amount. After that, navigate to the Account Balances screen. The balances are shown as out of balance.

Note:
This issue occurs only in the current build and was not present in the previous build.

Screen Recording:-
https://drive.google.com/file/d/16_ObmjDnpKSi7otNODp1SpqFq3VXIgCx/view?usp=sharing
Comment 1 Bhavani 2026-05-04 16:09:28 IST 
Please verify in the coming build
Comment 2 Swathi 2026-05-05 10:32:59 IST 
Working fine as Expected

Screenshot:-
https://drive.google.com/file/d/1JqtK62qa33jrRHfFGi0XEUsQwkzTkU86/view?usp=sharing