| Summary: | Customer Payments – Duplicates and Partial Transactions Displayed in Refund Window | ||
|---|---|---|---|
| Product: | ML_DB 64-bit Mac | Reporter: | Swathi <kswathi> |
| Component: | Customer Payments | Assignee: | Swathi <kswathi> |
| Status: | CLOSED --- | ||
| Severity: | Medium | ||
| Priority: | High | ||
| Version: | 2026-14.0.22 + 26.0.1 Ver 03 | ||
| Hardware: | MAC | ||
| OS: | macOS Catalina | ||
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Description
Swathi
2026-04-28 18:10:20 IST
Fixed, Available in next build Issue 2 is working fine as Expected. Issue 1 still exists when performing an excess payment. # In the Customer Payments screen: When selecting the first transaction and clicking on Refund, the refund window displays the correct transaction. But , When selecting the next transaction and clicking on Refund, the selected transaction appears twice in the refund window. For the last transaction, when selected and refund, showing only selected transaction in Refund window. Screen record:- https://drive.google.com/file/d/1Wp5vhrVCLuzzVgagcIYykqu7fSe6BXF2/view?usp=sharing It is expected behavior only. Rejecting This is not the expected behaviour mam. Can you once look into this scenario once and go through the attached screen record. ISSUE #1: When selecting the first transaction and clicking on Refund, the refund window displays the correct transaction - This is expected and correct. When selecting the next transaction and clicking on Refund, the selected transaction appears twice in the refund window - Here one of the transaction is displaying twice instead of showing one refund transaction. For the last transaction, when selected and refund, showing only selected transaction in Refund window - Selecting the last transaction for the refund. here should display the all refund transactions which is available for the same customer. END POINT => If there is multiple refund transactions for the same customer. The same eligible refund transactions should appear in the refund window. If I select first, middle and last transactions. Screen Record: https://drive.google.com/file/d/1Wp5vhrVCLuzzVgagcIYykqu7fSe6BXF2/view?usp=sharing After checking only i have added my comments. Mam, Could you please check the flat file version of ML Application. If the same behaviour is with flat file version also then the rejection is accepted for us. selected one is only coming twice. If the explanation simple and precise. it gives clarity. we have to give all the refund transactions for that selected customer. According to that only fixed. Still issue in exist when selecting the last transaction, and clicking on refund, showing only selected transaction in Refund window - Selecting the last transaction for the refund. here should display the all refund transactions which is available for the same customer. Screenshot:- https://drive.google.com/file/d/11LVUnzr-tCCfTPVDjJ6pVogkzbYlX6CU/view?usp=sharing Fixed, Available in next build Working fine. Screenshot: https://drive.google.com/file/d/1l6jM8TsyhZJastLAPPi6mN7i0HjxXgyR/view?usp=sharing |