Bug 19167

Summary:	[Setup- Account Balances]-Incorrect Refund Calculation and Duplicate Payment Reflection After Deleting Finance Charge Invoice
Product:	ML_DB 64-bit Mac	Reporter:	Nandhini <bnandhini>
Component:	Account Balances	Assignee:	Nandhini <bnandhini>
Status:	CLOSED ---
Severity:	Major
Priority:	High
Version:	2026-14.0.22 + 26.0.1 Ver 03
Hardware:	MAC
OS:	All

Description Nandhini 2026-04-15 16:22:35 IST

1. Create a basic setup: Assign COAs, create items, create customers, then save the setup
2. Create an invoice and save it.
3. Navigate to the Finance Charges screen: Apply finance charges to the invoice & Save
4. Go to the Customer Payment screen: Make a payment for the original invoice amount
5. Pay the remaining finance charge amount: Enter an extra amount
6. Process a refund for the excess and delete the finance charge–applied invoice.
The refund amount is calculated incorrectly. After deleting the finance charge invoice, the customer payment amount is duplicated (double reflected). In Account Balances, Finance charge–related refund check details are not updated properly. This results in incorrect overall balances.

screen rec:
https://drive.google.com/file/d/1w6oNjzmjuy05hO1MToVhberofJE1UbZx/view?usp=sharing
screenshot:
https://drive.google.com/file/d/1denJQ8UrSalfOCVv2wJSyULW3oZDijTe/view?usp=sharing

Comment 1 Bhavani 2026-04-17 14:03:36 IST

Fixed, Available in net build

Comment 2 G.Shivasai 2026-04-27 18:49:29 IST

#REOPEN =>

After generating the refund check for the finance charged excess paid amount. Then the Balances in the Finance Charge account reflected incorrectly. Due to this it causing out of balance issue.

Screenshot:
https://prnt.sc/U-NE1_qucb9H

Comment 3 Bhavani 2026-04-29 15:05:26 IST

Fixed, Available in next build

Comment 4 saikumar 2026-05-05 14:33:53 IST

Working Fine