Bug 18924

Summary: [State Taxes Reports][NC & SC ICESA Efile] - Incorrect Employee Count in NC & SC ICESA E-File (‘T’ Record) Without State Employees or Checks.
Product: US Cloud Integration(PR,1095 & 1099) Reporter: G.Shivasai <gshiva>
Component: PayrollAssignee: Mustafa <mustafa>
Status: HOLD ---    
Severity: Medium CC: btadepalli, cnaresh, smehmood
Priority: Medium    
Version: Build 15   
Hardware: Cloud   
OS: Browser - Chrome   
Attachments: Attached here is screenshot of the NC & SC State ICESA Efile.

Description G.Shivasai 2026-03-26 13:24:51 IST
Created attachment 3337 [details]
Attached here is screenshot of the NC & SC State ICESA Efile.

When generating the NC and SC ICESA E-File without any employees or paychecks associated with these states, It incorrectly populates the employee count in the ‘T’ Record (Positions 227–233) as 1 instead of 0.

Steps to Reproduce:
=> Set up a company.
=> Add employees assigned to states other than North Carolina (NC) and South Carolina (SC).
=> Create paychecks for these non-NC and non-SC employees.
=> Generate the NC ICESA E-File and SC ICESA E-File.
=> Open the generated file and navigate to the ‘T’ Record.
=> Check Positions 227–233 (Employee Count field).

Expected Result:
Employee count should be 0, since there are no employees or paychecks associated with NC or SC.

Actual Result:
Employee count is incorrectly displayed as 1.
Comment 1 Mustafa 2026-04-03 16:04:41 IST
its working same as production.
Comment 2 psajith 2026-04-30 15:06:21 IST
In production also issue, need to fix at staging, production & integration also.
Comment 3 Mustafa 2026-05-08 17:50:36 IST
As we have to go for CSV for SC and NC.