Bug 18490

Summary: cloud integration-payroll- Employees - Import - Preview Employee Information - not getting
Product: US Cloud Integration(PR,1095 & 1099) Reporter: psajith <psajith>
Component: PayrollAssignee: Bhanu Prakash <nbhanu>
Status: RE-OPEN ---    
Severity: Major CC: btadepalli, cnaresh, smehmood
Priority: High    
Version: Build 18   
Hardware: Cloud   
OS: Browser - Chrome   
Attachments: Resolved

Description psajith 2026-02-13 15:07:32 IST 
cloud integration-payroll- Employees - Import - Preview Employee Information - not getting.

1.I having 150 employees text file to import, while importing in the Preview Employee Information the employees details are not getting. if click import only 38 employees only getting imported.

Refer:-https://drive.google.com/file/d/1o4fge5ALytDLDiehV3jtdkqwrwXKPSDQ/view?usp=sharing

2. After importing the save button was getting disabled.
Expected:- it should be in enable mode to save the copy fields.

Refer:-https://drive.google.com/file/d/1DxLz6Tu99R8SUVEXI3xP5LR4hu_tknEV/view?usp=sharing

3. In Preview Employee Information The Replace Existing Employees Radio button was missing.

Refer:- 
Integration:-https://drive.google.com/file/d/1GFL60jKTbPyjraDu0QuCK8b3XmSs5MKg/view?usp=sharing

Payrollach:-https://drive.google.com/file/d/1XTO8e7WpCIgjWTx4kQ71cppvGoCenvOA/view?usp=sharing
Comment 1 Mustafa 2026-03-04 15:47:32 IST 
can you verify once the format of text file is wrong, after changing correct format it is working fine.
Comment 3 Bhanu Prakash 2026-04-16 18:02:40 IST 
Resolved,Available in next build.
Comment 4 Rajasri 2026-04-27 16:07:42 IST 
#1.Now preview screen is showing but after importing only 39 employees are imported. Remaining employees are not imported and also successes message is not showing.

Screenshot1:-https://drive.google.com/file/d/1Kd5ndJyYRDmjZaTLb4JxO6-80Mu56aHB/view?usp=sharing

Screenshot2:-https://drive.google.com/file/d/15PQGJCX_n3IiBudw_sMkwUbO5tluI5pb/view?usp=sharing

CSV file:-https://drive.google.com/file/d/1EvcmsUYeAABFwIgyXs1AxIYMt74ev9Zb/view?usp=sharing

#2.Still, the issue is there.

Screenshot:-https://drive.google.com/file/d/1mtVgoCSh5qIW7eDYNZtPS34kB4vAeEnl/view?usp=sharing

#3.Working fine as expected.

Screenshot:-https://drive.google.com/file/d/1Kd5ndJyYRDmjZaTLb4JxO6-80Mu56aHB/view?usp=sharing
Comment 5 Bhanu Prakash 2026-04-29 15:48:20 IST 
Resolved,Available in next build.
Comment 6 pavan 2026-05-21 11:39:03 IST 
1.still issue is there now one employee aslo not importing.
Screenrecord:-https://drive.google.com/file/d/14_72LRLgmn8XgIV_9LzDjTk56Ih_pJp3/view?usp=sharing

2.working fine as expected.
Comment 7 Bhanu Prakash 2026-06-01 12:39:13 IST 
Created attachment 3403 [details]
Resolved

Refer this file with correct format and remove Step 3 4a 4b 4c
Comment 8 Bhanu Prakash 2026-06-01 16:08:21 IST 
Available in next build.
Comment 9 Rajasri 2026-06-11 12:51:21 IST 
Still, the issue is there.

I removed the Step 3, 4a, 4b, and 4c fields from the selected fields list. However, the import process is not working as expected. The Preview screen is displayed successfully, but the employee records are not being imported after proceeding with the import.

Screen recorder:-https://drive.google.com/file/d/1EXbxrONM44ALG3Sbb4zLJVvA4AvWOGxd/view?usp=sharing
Comment 10 Mustafa 2026-06-15 16:01:05 IST 
format of the  file is not correct that's why its not importing the file.
Comment 11 Rajasri 2026-06-23 15:37:02 IST 
We are unable to test this bug because the import functionality is not working in the present build.