Bug 17401

Summary:	[Customer Reports][Customer Statements-Activity Based] - Statement Form Preview Issues.
Product:	ML_DB 64-bit Mac	Reporter:	G.Shivasai <gshiva>
Component:	Customer Reports	Assignee:	G.Shivasai <gshiva>
Status:	CLOSED ---
Severity:	Major	CC:	dharisha, ksagarika
Priority:	High
Version:	2026-14.0.22 + 26.0.1 Ver 03
Hardware:	MAC
OS:	macOS Sequoia

Description G.Shivasai 2025-11-13 15:13:17 IST

[Customer Reports][Customer Statements-Activity Based] - Statement Form Preview Issues.

#1.In the latest statement form, There is no "Description" column, for displaying the description. In the current build the description data is displaying on "CHECK NO" Column. As there is no column for this description no need to display this data in statements form for Statements-Activity Report.
Screenshot:
https://prnt.sc/Gq53BD5WbZy7


#2.Assigned Customer Term to the Customer. It is not reflected in the Statement Form.
Screenshot:
https://prnt.sc/S95SIMv9hTjs


#3.Full length customer code is not reflected properly in the statement form.
Screenshot:
https://prnt.sc/DezxDC5W_nE4


#4.Hashtag (#) Symbol should remove for the deposit and refund data in the "TYPE" Column.
Screenshot:
https://prnt.sc/btucpUGadZT_


#5.Finance Charge amount is not displaying in the specified box of the bottom page.
Screenshot:
https://prnt.sc/Emkpy9l5VYyG


#6.Deposit Doc number should display in the "INVOICE NO" Column with the paid invoice number too.
Screenshot:
https://prnt.sc/uWh_pA0lgjyG

Comment 1 Bhavani 2026-05-04 19:12:38 IST

Fixed, Available in next build

Comment 2 G.Shivasai 2026-05-05 17:22:25 IST

#1.Working fine.
Screenshot:
https://prnt.sc/sXFjw08TkZLu

#2.REOPEN => Assigned Customer Term to the Customer. It is not reflected in the Statement Form.
Screenshot:
https://prnt.sc/RhXHev8s-HSW

#3.#REOPEN => Full length customer code is not reflected properly in the statement form.
Screenshot:
https://prnt.sc/pTtc4pSghs4T

#4.#REOPEN => Hashtag (#) Symbol should remove for the deposit and refund data in the "TYPE" Column.
Screenshot:
https://prnt.sc/elNKvbg6ypQ2

#5.REOPEN => Unable to verify this bug. Due to Finance Charge Transaction data is not displaying in the customer statements-activity based report.
Screenshot:
https://prnt.sc/NXGWaHMSkJOS

#6.REOPEN => Deposit Doc number should display in the "INVOICE NO" Column with the paid invoice number too.
Screenshot:
https://prnt.sc/mE5e1b81kyJ5

#7.NEW ISSUE => The Customer Statement Form is not displaying properly at the bottom.
Screenshot:
https://prnt.sc/5jTHPyoXqm1Y

Comment 3 Bhavani 2026-05-06 10:49:53 IST

#3, #4, #5, #6 -Fixed.
#2 - Fixed in such a way that Only one term would have been assigned to customer. According to that planning only we have fixed. Whatever term comes first other than blank that we are showing. Ig no term is assigned then it will be blank.
#7 - Please check the page setup. But any way we have fixed in such a way to give only in Portrait mode.

Comment 4 G.Shivasai 2026-05-07 12:21:15 IST

Below are the issues few are working fine and other few are reopened in the replaced build version-03.


#2.REOPEN => The Term is displaying fine but the term serial number should not print in the statement pdf.
Screenshot:
https://prnt.sc/T5qGb6Olemf3


#3.Working fine
https://prnt.sc/WQAWa8JeMnJ9


#4.REOPEN =>  # TAGS are removed but for the Refund created check the type should display as "REF" instead of DEP in Type Column.
Screenshot:
https://prnt.sc/TR1lxE1ZXFni


#5.Working fine
Screenshot:
https://prnt.sc/EA2a1Pkhf1ww


#6.REOPEN => Deposit Number is displaying fine but for which invoice number it is paid also should display in the Invoice No Column.
Screenshot:
https://prnt.sc/XdyCadiUgYXC

#7.Working fine.

Comment 5 Bhavani 2026-05-07 13:03:34 IST

Fixed, Available in next build

Comment 6 G.Shivasai 2026-05-07 18:35:24 IST

#2, #4 & #6 are working fine as expected.

https://prnt.sc/mADh1iayNTqx