Bug 13033

Summary: [PR 64-bit Win-License Keys]-When entering the invalid email ID, the error pop-up does not match with expected pop-up.
Product: PR 64-bit Win - 2026 Reporter: Anjaneyulu <anjaneyulu>
Component: License KeysAssignee: Aman <aman>
Status: CLOSED ---    
Severity: Medium CC: btadepalli, sadilaxmi
Priority: Medium    
Version: 25.0.0 Ver-10   
Hardware: Windows   
OS: Windows - 64 Bit   

Description Anjaneyulu 2024-09-27 19:04:53 IST
[PR 64-bit Win-License Keys]-When entering the invalid email ID, the error pop-up does not match with expected pop-up.


screenshot:
https://prnt.sc/EcmDUGwFpXWp
Comment 1 Aman 2024-09-28 10:42:26 IST
Resolved
Comment 3 Aman 2024-10-28 16:22:11 IST
Resolved
Comment 4 Anjaneyulu 2024-10-29 18:57:29 IST
When incorrect details are provided, the application enables the "OK" button, and then we get a "Not Authorized" pop-up. but it should not move further process.

and we have not tested the error pop-up.

screen record:
https://drive.google.com/file/d/1sAcQB3TQErbJhiftl6v6NYI83X2XVbVK/view?usp=sharing
Comment 5 Aman 2024-10-30 10:16:31 IST
Resolved
Comment 7 Anjaneyulu 2024-11-25 12:00:36 IST
[PR 64-bit Win-License Keys]-When entering the invalid email ID, the error pop-up does not match the expected pop-up.


screenshot:
https://drive.google.com/file/d/1mFC-AM-SMsZP3qf1ajXN1H5bhIg78rze/view?usp=sharing
Comment 8 Aman 2024-12-03 10:39:40 IST
If the extension of mail is wrong in that scenario Invalid Mail ID pop-up will come but when the extension is correct but the mail ID is wrong in that scenario non-authorized pop-up will come.

So this pop is displaying correctly.
Comment 9 Poojitha 2026-08-04 18:21:56 IST
As per the developer comments, verified in the latest build 26.0.14 version-08 when Invalid mail ids with wrong extensions are given the error pop is matching with 32-bit win.

Screenshot:-
https://drive.google.com/file/d/1BEBzmoaM1g29y-zegl_xlZZWrbc1Ww9T/view?usp=sharing