22053 2026-10-29 12:38:23 +0530 Mark AI Chatbot Window Remains Open While Navigating the Website 2026-11-04 13:00:15 +0530 1 1 1 Unclassified CheckMark Chatbot Chat Widget Build-07 Cloud Browser - Chrome CLOSED Medium Medium --- 1 Mquadeer mabuzar mabuzar oldest_to_newest 84894 0 Mquadeer 2026-10-29 12:38:23 +0530 When a user interacts with the Mark AI chatbot on the CheckMark website and closes the chatbot window using the close (X) button, the chatbot window automatically reopens when the user clicks any other navigation button on the website. Steps to Reproduce: Open the CheckMark website. Open the Mark AI chatbot and send a message. Close the chatbot window by clicking the (X) button. Click any other navigation button on the website, such as Products, Store, or More. Actual Result: The Mark AI chatbot window automatically reopens when the user clicks another navigation button. Expected Result: The Mark AI chatbot window should remain closed while the user navigates to other pages or sections of the website. It should reopen only when the user explicitly clicks the chatbot launcher. Screen Record:https://drive.google.com/file/d/1KAn9O0ShX698qooZPtxyqcr7bB_cj9vS/view?usp=sharing 84968 1 mabuzar 2026-10-30 18:47:17 +0530 fixed 85141 2 Mquadeer 2026-11-04 13:00:15 +0530 working fine Screenshot:https://prnt.sc/L5HyjURFDNdq