21598 2026-09-18 15:31:53 +0530 [Customer Reports][Customer Statements] – Zero-Balance Transactions Not Displayed in Activity-Based Report 2026-09-18 15:31:53 +0530 1 1 1 Unclassified ML DB 64-bit Mac 2027 Customer Reports 27.0.0 Ver-03 MAC macOS Sequoia CONFIRMED High Major --- 1 gshiva pmyadav btadepalli oldest_to_newest 82689 0 gshiva 2026-09-18 15:31:53 +0530 Zero-balance transactions are not displayed in the Customer Statements – Activity-Based Report even when the Zero-Balance Statements checkbox is selected. STEPS: => Create an invoice dated 01/05/2026. => Make a payment for the invoice on 01/06/2026. => Verify that the transaction balance is 0.00. => Navigate to Customer Reports → Customer Statements and select the Activity-Based report. => Set the Cutoff Date to 01/04/2026. => Check the Zero-Balance Statements checkbox & generate the report. EXPECTED RESULT: The zero-balance transaction should be displayed in the report when the Zero-Balance Statements checkbox is selected and the transaction falls within the defined activity period. The condition for displaying zero-balance transactions is that there must be activity within the 30 days preceding the Cutoff Date. ACTUAL RESULT: The zero-balance transaction is not displayed in the report, even though the Zero-Balance Statements checkbox is selected. As per Multiledger Manual this condition is there: https://prnt.sc/2MmIUn2xjAwe Screenshot: https://prnt.sc/vIWAOGhkgYGi