<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<!DOCTYPE bugzilla SYSTEM "http://45.127.191.6/bugzilla/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.3"
          urlbase="http://45.127.191.6/bugzilla/"
          
          maintainer="checkmark.bugzilla@checkmark.in"
>

    <bug>
          <bug_id>21555</bug_id>
          
          <creation_ts>2026-09-15 15:54:09 +0530</creation_ts>
          <short_desc>Dashboard – “Failed to generate PDF”  when emailing recipient information</short_desc>
          <delta_ts>2026-09-16 16:45:05 +0530</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>1099 32-bit Win - 2026</product>
          <component>Dashboard</component>
          <version>26.0.0 Ver-06</version>
          <rep_platform>Windows</rep_platform>
          <op_sys>Windows 10 Pro</op_sys>
          <bug_status>CLOSED</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>Medium</priority>
          <bug_severity>Medium</bug_severity>
          <target_milestone>26.0.0</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Swathi">kswathi</reporter>
          <assigned_to name="Swathi">kswathi</assigned_to>
          
          
          

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>82403</commentid>
    <comment_count>0</comment_count>
    <who name="Swathi">kswathi</who>
    <bug_when>2026-09-15 15:54:09 +0530</bug_when>
    <thetext>Dashboard – “Failed to generate PDF”  when emailing recipient information

In the Dashboard, when we select all forms, click on any recipient, and select Email for the recipient from the File menu, the Email Recipient Info popup is displayed. After clicking OK on the popup, another popup appears with the message &quot;Failed to generate PDF.&quot;

Screen record:-
https://drive.google.com/file/d/1Xw5AOrqA8VudkVVzpTCHy7b2f5KDSqan/view?usp=sharing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>82410</commentid>
    <comment_count>1</comment_count>
    <who name="Kamal">ckamal</who>
    <bug_when>2026-09-15 16:20:16 +0530</bug_when>
    <thetext>fixed available for version 06.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>82528</commentid>
    <comment_count>2</comment_count>
    <who name="Rajasri">brajasri</who>
    <bug_when>2026-09-16 16:45:05 +0530</bug_when>
    <thetext>Working fine as expected.</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>