21212 2026-08-31 12:52:25 +0530 Voice Assistant is not working in the current build 2026-09-11 13:11:11 +0530 1 1 1 Unclassified CheckMark Chatbot Voice Ticket Build-04 Cloud Browser - Chrome CLOSED High Critical --- 1 Mquadeer mabuzar oldest_to_newest 80717 0 Mquadeer 2026-08-31 12:52:25 +0530 The Voice Assistant fails to create a support ticket after recording the issue. After completing the voice input, the assistant displays an error message: “Something went wrong creating the ticket. Please use the help button to try the form.” Steps to Reproduce: Open the application in the current build. Launch the CheckMark AI Voice Assistant. Start voice recording. Describe the issue, including the software name, version, platform, and problem details. Stop the recording by clicking the microphone icon. Observe the assistant response. Screenshot:https://prnt.sc/lEJyTmUd9d8E Actual Result The Voice Assistant fails to create the ticket and displays an error message. Expected Result The Voice Assistant should successfully process the recorded input and create a support ticket with the provided details. 80952 1 mabuzar 2026-09-01 16:59:07 +0530 resolved 82058 2 bnandhini 2026-09-11 13:11:11 +0530 Successfully created a support ticket through the voice process. It's working as expected. Screen rec: https://drive.google.com/file/d/1nAuexsvy6MO_-cX1EJs9WRrG-9NroWhn/view?usp=sharing