21208 2026-08-31 12:25:11 +0530 Incorrect validation message displayed when all required fields are left blank 2026-09-04 16:24:05 +0530 1 1 1 Unclassified CheckMark Chatbot Chat Widget Build-04 Cloud Browser - Chrome CLOSED Medium Medium --- 1 bnandhini mabuzar mabuzar oldest_to_newest 80707 0 bnandhini 2026-08-31 12:25:11 +0530 Open the CheckMark AI Assistant without logging in to the website. Click Need Help. Select Create a Support Ticket. Select I’m a New Visitor. Leave all required fields blank, including the email field. Click the Submit button. Issue: When the user clicks Submit without entering any required information, the system should first display the default validation message: "Please fill in all required fields" The "Please enter a valid email address" validation message should be displayed only when the user enters an invalid/incorrectly formatted email address. screenshot: https://drive.google.com/file/d/1vmjj7PkeLmuD-cVr3LKahk2UP4Xq4FZ8/view?usp=sharing Screen rec: https://drive.google.com/file/d/1zn9pJP0_PJPpCASp6ci-r__TvVN3Enhu/view?usp=sharing 80951 1 mabuzar 2026-09-01 16:58:32 +0530 resolved 81257 2 bnandhini 2026-09-04 16:24:05 +0530 Before entering any details, every field here shows an error message, working as expected. . https://prnt.sc/cFYINBDBpx9J