21163 2026-08-27 12:25:48 +0530 Knowledge Base and Support Ticket Links Missing from Session Timeout Message 2026-09-04 17:23:58 +0530 1 1 1 Unclassified CheckMark Chatbot Chat Widget Build-04 Cloud Browser - Chrome CLOSED Medium Medium --- 1 bnandhini mabuzar mabuzar oldest_to_newest 80489 0 bnandhini 2026-08-27 12:25:48 +0530 Open the CheckMark AI Assistant. Start a conversation with the chatbot. Remain inactive for more than 1 minute. Observe the inactivity prompt displayed by the chatbot. The chatbot displays the message: “Your session has ended due to inactivity. Feel free to start a new conversation anytime.” Issue: The Knowledge Base and Support Ticket links that should appear below the message are missing. screenshot: https://drive.google.com/file/d/1kq-a9LvPCSs-AVyUUtkkC-yEYaK2hHtZ/view?usp=sharing 80990 1 mabuzar 2026-09-02 10:39:09 +0530 resolved 81267 2 bnandhini 2026-09-04 17:23:58 +0530 working as expected https://prnt.sc/M9k2S52oJtjf