21148 2026-08-25 14:58:30 +0530 Repeated clicking on the microphone icon creates duplicate chatbot messages. 2026-09-04 15:21:16 +0530 1 1 1 Unclassified CheckMark Chatbot Voice Ticket Build-04 Cloud Browser - Chrome CLOSED Medium Medium --- 1 bnandhini mabuzar oldest_to_newest 80413 0 bnandhini 2026-08-25 14:58:30 +0530 Open the CheckMark website. Open the Mark AI Assistant chatbot. Ensure the user is not signed in. Click the microphone icon repeatedly. Observe the chatbot conversation. Actual Result: The message "Please sign in first to create a voice ticket." appears multiple times, with a new message added for each microphone click. Expected Result: The message should be displayed only once for the current action, with an updated time. Repeated clicks should not create duplicate chatbot messages. Screenshot: https://drive.google.com/file/d/1G1kveCkQo_RUMC1uQFwdr6gEwaIzAhmG/view?usp=sharing Screen rec: https://drive.google.com/file/d/1Xuhywf8CzowTa9jr0WGlrQJvwCARzEyl/view?usp=sharing NOTE: Try the above scenario with the sign-in account as well. Screenshot: https://prnt.sc/IoyxYniS_dTV 80891 1 mabuzar 2026-09-01 12:17:49 +0530 solved 81241 2 bnandhini 2026-09-04 15:21:16 +0530 working as expected https://prnt.sc/B13SbhUbboMQ