<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<!DOCTYPE bugzilla SYSTEM "http://45.127.191.6/bugzilla/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.3"
          urlbase="http://45.127.191.6/bugzilla/"
          
          maintainer="checkmark.bugzilla@checkmark.in"
>

    <bug>
          <bug_id>20836</bug_id>
          
          <creation_ts>2026-08-06 13:29:11 +0530</creation_ts>
          <short_desc>Voice recording popup shifts downward when the voice button is clicked repeatedly.</short_desc>
          <delta_ts>2026-08-25 14:39:40 +0530</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>CheckMark Chatbot</product>
          <component>Chat Widget</component>
          <version>Build-03</version>
          <rep_platform>Cloud</rep_platform>
          <op_sys>Browser - Chrome</op_sys>
          <bug_status>CLOSED</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>Medium</priority>
          <bug_severity>Medium</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Quadeer">Mquadeer</reporter>
          <assigned_to name="Abuzar Mohammed">mabuzar</assigned_to>
          <cc>mabuzar</cc>
          
          

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>79282</commentid>
    <comment_count>0</comment_count>
    <who name="Quadeer">Mquadeer</who>
    <bug_when>2026-08-06 13:29:11 +0530</bug_when>
    <thetext>When the user clicks the voice (microphone) button multiple times in quick succession, the voice recording popup unexpectedly moves downward instead of remaining fixed in its original position. This causes the popup to become misaligned within the chat window.

Screen Record:https://drive.google.com/file/d/1aa0ny6Cw9dCyqC5_9CssJs35dgwFEhLL/view?usp=sharing


Steps to Reproduce:

Open the chatbot.
Click the voice (microphone) button.
Repeatedly click the voice button multiple times in quick succession.
Observe the position of the voice recording popup.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>79439</commentid>
    <comment_count>1</comment_count>
    <who name="Abuzar Mohammed">mabuzar</who>
    <bug_when>2026-08-10 12:00:38 +0530</bug_when>
    <thetext>This is because of the test help button, Since that button will be removed eventually in the production this problem will not be happening.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>79855</commentid>
    <comment_count>2</comment_count>
    <who name="Sreenivasa">srtadepalli</who>
    <bug_when>2026-08-17 10:34:22 +0530</bug_when>
    <thetext>Kindly provide what you are planning to be in the Production, the same replica build is needed for testing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>80096</commentid>
    <comment_count>3</comment_count>
    <who name="Abuzar Mohammed">mabuzar</who>
    <bug_when>2026-08-20 15:06:04 +0530</bug_when>
    <thetext>I have removed the test button sir. Now the build is as per production.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>80409</commentid>
    <comment_count>4</comment_count>
    <who name="Nandhini">bnandhini</who>
    <bug_when>2026-08-25 14:39:40 +0530</bug_when>
    <thetext>working as expected
https://prnt.sc/1y01OBXhtcm2</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>