<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<!DOCTYPE bugzilla SYSTEM "http://45.127.191.6/bugzilla/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.3"
          urlbase="http://45.127.191.6/bugzilla/"
          
          maintainer="checkmark.bugzilla@checkmark.in"
>

    <bug>
          <bug_id>20817</bug_id>
          
          <creation_ts>2026-08-05 17:19:05 +0530</creation_ts>
          <short_desc>Voice ticket feature does not prompt users to sign in before microphone access</short_desc>
          <delta_ts>2026-08-07 15:02:13 +0530</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>CheckMark Chatbot</product>
          <component>Voice Ticket</component>
          <version>Build-01</version>
          <rep_platform>Cloud</rep_platform>
          <op_sys>Browser - Chrome</op_sys>
          <bug_status>RESOLVED</bug_status>
          <resolution>FIXED</resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>High</priority>
          <bug_severity>Major</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Quadeer">Mquadeer</reporter>
          <assigned_to name="Abuzar Mohammed">mabuzar</assigned_to>
          
          

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>79214</commentid>
    <comment_count>0</comment_count>
    <who name="Quadeer">Mquadeer</who>
    <bug_when>2026-08-05 17:19:05 +0530</bug_when>
    <thetext>When a user who is not signed in clicks the microphone icon to use the Voice Ticket feature, the chatbot starts the voice ticket workflow instead of prompting the user to sign in. The feature should require authentication before allowing access.

Steps to Reproduce:

Open the CheckMark AI chatbot without signing in.
Click the Microphone icon.
Observe the chatbot behavior.


Screen Record:https://drive.google.com/file/d/1av47e5_IehhyWLNhQzNwoWMXaVfWhOEH/view?usp=sharing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>79392</commentid>
    <comment_count>1</comment_count>
    <who name="Abuzar Mohammed">mabuzar</who>
    <bug_when>2026-08-07 15:02:13 +0530</bug_when>
    <thetext>fixed</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>