20816 2026-08-05 16:45:57 +0530 Chatbot does not display an idle prompt after user enters a message and remains inactive 2026-08-06 10:42:45 +0530 1 1 1 Unclassified CheckMark Chatbot Chat Widget Build-01 Cloud Browser - Chrome REJECTED Medium Medium --- 1 Mquadeer mabuzar mabuzar oldest_to_newest 79211 0 Mquadeer 2026-08-05 16:45:57 +0530 After entering a message in the chatbot and leaving the chat idle without sending any further input, the chatbot does not display any follow-up or idle prompt message. Screen Record:https://drive.google.com/file/d/1UYdQXi9v3YayB5m74WWHeYddv0xuEEkk/view?usp=sharing Steps to Reproduce: Open the AI chatbot. Enter any text in the chat (e.g., "hi 1099"). Leave the chat idle for the configured idle timeout period. Observe the chatbot behaviour. 79225 1 mabuzar 2026-08-06 10:42:45 +0530 This is actually a functionality not a bug, Timer wont start unless you interact (send a message) to the bot.