20793 2026-08-04 15:49:27 +0530 Need to display the existing ticket number while support ticket creation(If already ticket raised) 2026-08-04 16:04:53 +0530 1 1 1 Unclassified CheckMark Chatbot Support Ticket creation Build-01 Cloud Browser - Chrome CONFIRMED Medium Medium --- 1 Mquadeer mabuzar btadepalli oldest_to_newest 79095 0 Mquadeer 2026-08-04 15:49:27 +0530 When a user attempts to create a support ticket for a product that already has an open ticket, the application only displays the message "Support Ticket already raised." This message does not provide any information about the existing ticket, making it difficult for users to identify or track it. Expected Result: The application should display the existing ticket number in the message. for example: Support ticket already raised. Existing Ticket ID: #12345. Please refer to this ticket or view its status.