20792 2026-08-04 15:47:05 +0530 Unable to create a second support ticket for the same product. 2026-08-05 13:08:44 +0530 1 1 1 Unclassified CheckMark Chatbot Support Ticket creation Build-01 Cloud Browser - Chrome CONFIRMED Medium Medium --- 1 Mquadeer mabuzar btadepalli srtadepalli oldest_to_newest 79094 0 Mquadeer 2026-08-04 15:47:05 +0530 After successfully creating a support ticket for a product, attempting to create another ticket for the same product is blocked. The application displays the message "Support Ticket already raised.", preventing the user from submitting a new ticket even when it is for a different issue. Screenshot:https://prnt.sc/Hch537xOZV0c 79181 1 Mquadeer 2026-08-05 13:08:44 +0530 Note: The same issue exists when creating using a voice ticket.