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<!DOCTYPE bugzilla SYSTEM "http://45.127.191.6/bugzilla/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.3"
          urlbase="http://45.127.191.6/bugzilla/"
          
          maintainer="checkmark.bugzilla@checkmark.in"
>

    <bug>
          <bug_id>20616</bug_id>
          
          <creation_ts>2026-07-28 12:35:25 +0530</creation_ts>
          <short_desc>[Database manager]-After importing the company, attempting to open it through the Database Manager fails because the company does not open. Additionally, the buttons in the Database Manager are unresponsive and do not perform any action.</short_desc>
          <delta_ts>2026-08-06 15:07:33 +0530</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>1099 64-bit Mac - 2026</product>
          <component>Import Company</component>
          <version>26.0.0 Ver-02</version>
          <rep_platform>MAC</rep_platform>
          <op_sys>macOS Tahoe</op_sys>
          <bug_status>CLOSED</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>High</priority>
          <bug_severity>Major</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Rajasri">brajasri</reporter>
          <assigned_to name="Sagarika">ksagarika</assigned_to>
          <cc>skatragadda</cc>
          

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>78494</commentid>
    <comment_count>0</comment_count>
    <who name="Rajasri">brajasri</who>
    <bug_when>2026-07-28 12:35:25 +0530</bug_when>
    <thetext>[Import]-After importing the company, attempting to open it through the Database Manager fails because the company does not open. Additionally, the buttons in the Database Manager are unresponsive and do not perform any action.

Screen recorder:-https://drive.google.com/file/d/1kVxC4Sb3OIhmYZZfl9rrcwS0DUUmaFrL/view?usp=sharing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>78499</commentid>
    <comment_count>1</comment_count>
    <who name="Rajasri">brajasri</who>
    <bug_when>2026-07-28 12:45:28 +0530</bug_when>
    <thetext>#2.The same issue also occurs when trying to open the imported company using the Open Database option from the Dashboard. The company does not open in that scenario either.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>78538</commentid>
    <comment_count>2</comment_count>
    <who name="Rajasri">brajasri</who>
    <bug_when>2026-07-28 15:57:45 +0530</bug_when>
    <thetext>#The same issue is getting while doing the &apos;Add database to list&apos; in the database manager.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>79071</commentid>
    <comment_count>3</comment_count>
    <who name="Sagarika">ksagarika</who>
    <bug_when>2026-08-04 13:04:07 +0530</bug_when>
    <thetext>Fixed</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>79304</commentid>
    <comment_count>4</comment_count>
    <who name="saikumar">dsaikumar</who>
    <bug_when>2026-08-06 15:07:33 +0530</bug_when>
    <thetext>#1, #2. Working fine.

ScreenRecord:
https://drive.google.com/file/d/1K13TBvC-nqcG4W_uM_FkX0HbmoToaGXS/view?usp=sharing</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>