<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<!DOCTYPE bugzilla SYSTEM "http://45.127.191.6/bugzilla/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.3"
          urlbase="http://45.127.191.6/bugzilla/"
          
          maintainer="checkmark.bugzilla@checkmark.in"
>

    <bug>
          <bug_id>20081</bug_id>
          
          <creation_ts>2026-07-03 18:18:05 +0530</creation_ts>
          <short_desc>[ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.</short_desc>
          <delta_ts>2026-11-06 15:32:37 +0530</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>US Online ERP (Payroll, ML, 1099, 1095)</product>
          <component>Payroll, ML, 1099, 1095</component>
          <version>Build-03</version>
          <rep_platform>Cloud</rep_platform>
          <op_sys>Browser - Chrome</op_sys>
          <bug_status>RE-OPEN</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>High</priority>
          <bug_severity>Major</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Rajasri">brajasri</reporter>
          <assigned_to name="Naresh">cnaresh</assigned_to>
          
          
          

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>77014</commentid>
    <comment_count>0</comment_count>
    <who name="Rajasri">brajasri</who>
    <bug_when>2026-07-03 18:18:05 +0530</bug_when>
    <thetext>[ML,1099 and 1095]-The mailing labels preview is showing in the disable mode and we are unable to download the pdf for mailing labels.

Screen recorder:-https://drive.google.com/file/d/1fsm0xuh_z8dUGivGdqpioOii6EFBO1pK/view?usp=sharing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>78369</commentid>
    <comment_count>1</comment_count>
    <who name="Deepika">vdeepika</who>
    <bug_when>2026-07-24 18:44:59 +0530</bug_when>
    <thetext>resolved, available in next build.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>84143</commentid>
    <comment_count>2</comment_count>
    <who name="saikumar">dsaikumar</who>
    <bug_when>2026-10-14 15:08:55 +0530</bug_when>
    <thetext>Still, the issue was there.

Screenrecord:
https://drive.google.com/file/d/11IwpDskw-S5lJWuH7gFB4nXsfBl7axEV/view?usp=sharing</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>85147</commentid>
    <comment_count>3</comment_count>
    <who name="tbharath">tbharath</who>
    <bug_when>2026-11-04 14:34:23 +0530</bug_when>
    <thetext>resolved, available in next build.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>85314</commentid>
    <comment_count>4</comment_count>
    <who name="Quadeer">Mquadeer</who>
    <bug_when>2026-11-06 15:32:37 +0530</bug_when>
    <thetext>The functionality works correctly when recipients are available. However, when no recipients are available, an error occurs.

Screenshot:https://prnt.sc/efcZYWDeNI-X</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>