19377 2026-04-28 18:10:20 +0530 Customer Payments – Duplicates and Partial Transactions Displayed in Refund Window 2026-05-07 18:41:36 +0530 1 1 1 Unclassified ML_DB 64-bit Mac Customer Payments 2026-14.0.22 + 26.0.1 Ver 03 MAC macOS Catalina CLOSED High Medium --- 1 kswathi kswathi oldest_to_newest 73934 0 kswathi 2026-04-28 18:10:20 +0530 Customer Payments – Duplicates and Partial Transactions Displayed in Refund Window Description : In Customer Invoices, multiple transactions were created with a single customer.Navigate to Customer Payments screen, a partial payment was done for one Transaction, and an excess payment was done for another transactions. When we are trying to do refund for the excess payment transaction, the Refund window displays duplicate entries. Additionally, the partially paid transaction is also appearing in the Refund window. Screenshot:- https://drive.google.com/file/d/1Yv38_df-zeysehmumDv9pCi3_baguO7Q/view?usp=sharing DB:- https://drive.google.com/file/d/19m4VUT_yji-ZXdMu4ks9hwT7LoZ-lMtU/view?usp=sharing Issue 2:- After completing an excess payment transaction in Customer Payments, when we select the last transaction and click the Refund button, the button becomes unresponsive (the button freezes). Screen Record:- https://drive.google.com/file/d/1jfWxl4s6qqvhA2QQfxoFiM2fNMdjltAj/view?usp=sharing 73964 1 btadepalli 2026-04-29 17:25:05 +0530 Fixed, Available in next build 74258 2 kswathi 2026-05-05 11:58:05 +0530 Issue 2 is working fine as Expected. Issue 1 still exists when performing an excess payment. # In the Customer Payments screen: When selecting the first transaction and clicking on Refund, the refund window displays the correct transaction. But , When selecting the next transaction and clicking on Refund, the selected transaction appears twice in the refund window. For the last transaction, when selected and refund, showing only selected transaction in Refund window. Screen record:- https://drive.google.com/file/d/1Wp5vhrVCLuzzVgagcIYykqu7fSe6BXF2/view?usp=sharing 74269 3 btadepalli 2026-05-05 12:19:48 +0530 It is expected behavior only. Rejecting 74283 4 gshiva 2026-05-05 12:39:35 +0530 This is not the expected behaviour mam. Can you once look into this scenario once and go through the attached screen record. ISSUE #1: When selecting the first transaction and clicking on Refund, the refund window displays the correct transaction - This is expected and correct. When selecting the next transaction and clicking on Refund, the selected transaction appears twice in the refund window - Here one of the transaction is displaying twice instead of showing one refund transaction. For the last transaction, when selected and refund, showing only selected transaction in Refund window - Selecting the last transaction for the refund. here should display the all refund transactions which is available for the same customer. END POINT => If there is multiple refund transactions for the same customer. The same eligible refund transactions should appear in the refund window. If I select first, middle and last transactions. Screen Record: https://drive.google.com/file/d/1Wp5vhrVCLuzzVgagcIYykqu7fSe6BXF2/view?usp=sharing 74286 5 btadepalli 2026-05-05 12:44:41 +0530 After checking only i have added my comments. 74293 6 gshiva 2026-05-05 13:07:42 +0530 Mam, Could you please check the flat file version of ML Application. If the same behaviour is with flat file version also then the rejection is accepted for us. 74301 7 btadepalli 2026-05-05 14:19:15 +0530 selected one is only coming twice. If the explanation simple and precise. it gives clarity. we have to give all the refund transactions for that selected customer. According to that only fixed. 74433 8 kswathi 2026-05-07 10:34:46 +0530 Still issue in exist when selecting the last transaction, and clicking on refund, showing only selected transaction in Refund window - Selecting the last transaction for the refund. here should display the all refund transactions which is available for the same customer. Screenshot:- https://drive.google.com/file/d/11LVUnzr-tCCfTPVDjJ6pVogkzbYlX6CU/view?usp=sharing 74461 9 btadepalli 2026-05-07 12:24:50 +0530 Fixed, Available in next build 74510 10 dsaikumar 2026-05-07 18:41:36 +0530 Working fine. Screenshot: https://drive.google.com/file/d/1l6jM8TsyhZJastLAPPi6mN7i0HjxXgyR/view?usp=sharing